Features
Touchpoint Billing Features
Touchpoint billing is a billing platform that integrates with all the most popular Telco, PSA and Cloud Platforms to automate your billing run and reduce your billing leakage. Our system allows MSP's to show their true value to their clients all on a single bill.
Consumption Based Billing
Touchpoint Billing allow you to bill all your IT and Telco usage based services on a single bill.
Single Bill for clients
Stop sending your customers multiple invoices every month. Do it all on a single bill from Touchpoint Billing
Spot Billing Leakage
Do you know how many AV endpoint licenses you are paying for VS how many you are billing for? Touchpoint Billing does.
Show Your True Value
Stop your customers questioning your true value. Show them with visual representations of costings from different revenue streams.
Dynamic Advertising
The easiest way to sell the White-Space in your customer portfolio. Touchpoint Billing can advertise your missing products.
Get Paid Faster
With multiple payment options such as credit cards and electronic transfers clearly marked. We help you get paid faster.
Sell the White-Space
Touchpoint Visually represents the
white-space within your existing customer mix so you can focus on selling the low hanging fruit first.
Client Portal
With an integrated customer portal, your can view their past invoices, lodge support tickets and much more.
Powerful Integrations
We integrate with all leading cloud and telco platforms to bring all your data to one place. Speak to us about a custom integration today.
Our Solution
One of your biggest touch-points with your customer each month is your invoice to them. MSP account managers also continually struggle to sit down with their customer and review services, leaving the customer confused about their spend and the value of their IT relationship.
Touchpoint billing is the first unified billing platform for the MSP market that is designed to address the following key problems:
Provide a Single Bill
Provide a single billing experience for all IT, Telecommunications and Cloud Services
Eliminate Leakage
Eliminate leakage by importation and comparison of units sold VS units invoiced by a supplier.
Show your True Value to clients
Represent via key metrics and statistics on the client's bill a true representation of the MSP's value to the client. Including a breakdown of expenditure and maintaining savings records and representing this effectively on the invoice.
Dynamic Advertising
Dynamically inject advertisements onto the client invoice by marketing the 'white space' within your own customer base.
Optimization of the customer experience
Optimises the entire invoicing experience of the customer including:
- Formatting and display of the bill for a tailored professional look.
- Self Service Portal with usage tracking and spend management tools.
- Conversation-starting statistics and KPI data.
- Advanced payment and debt collection methods.
Integration with Financial Packages
Streamlined integration with financial packages such as Quickbooks, MYOB and Xero.
Let's Work Together!
Automated billing for modern business, improve billing accuracy and concentrate on other important aspects of running your business
