WHY TOUCHPOINT BILLING
Make IT Count again by showing your true value on your Bill.
We make it easy to show your customer where they are spending their money and in what proportions to keep them aware of the true value they are receiving from outsourcing their IT.
Low-Cost, High Revenue.
As an MSP you generally end up bundling services because of the inability to be able to bill for their usage properly. Over time these services increase in costs and consumption, however the original bundle price remains the same.
The Freedom to ‘Un-bundle’
MSPs can now with Touchpoint Billing successfully ‘un-bundle’ these non-performing products and clearly bill for their usage and consumption. Earning you more margins and keeping the customer solutions within your own portfolio. All on a single bill.
Touchpoint Billing Features
Touchpoint billing is a billing platform that integrates with all the most popular Telco, PSA and Cloud Platforms to automate your billing run and reduce your billing leakage. Our system allows MSP's to show their true value to their clients all on a single bill.
We enhance your biggest customer touchpoint. Your Bill.
We are a billing platform for Managed Service Providers to allow simple, monthly billing of all of your services to your client on a single bill.
Our Solution
One of your biggest touch-points with your customer each month is your invoice to them. MSP account managers also continually struggle to sit down with their customer and review services, leaving the customer confused about their spend and the value of their IT relationship.
Touchpoint billing is the first unified billing platform for the MSP market that is designed to address the following key problems:
Provide a Single Bill
Provide a single billing experience for all IT, Telecommunications and Cloud Services
Eliminate Leakage
Eliminate leakage by importation and comparison of units sold VS units invoiced by a supplier.
Show your True Value to clients
Represent via key metrics and statistics on the client's bill a true representation of the MSP's value to the client. Including a breakdown of expenditure and maintaining savings records and representing this effectively on the invoice.
Dynamic Advertising
Dynamically inject advertisements onto the client invoice by marketing the 'white space' within your own customer base.
Optimization of the customer experience
Optimises the entire invoicing experience of the customer including:
- Formatting and display of the bill for a tailored professional look.
- Self Service Portal with usage tracking and spend management tools.
- Conversation-starting statistics and KPI data.
- Advanced payment and debt collection methods.
Integration with Financial Packages
Streamlined integration with financial packages such as Quickbooks, MYOB and Xero.
Billing made easy for
Autotask MSPs.
